I am presently reading LeonardoDa Vinci written by Walter Isaacson which has reminded me once again of the long history of ‘human
focused’— i.e. humanistic—inquiry reaching back to the ancient Greeks and
beyond. The Renaissance period bracketing Leonardo’s lifetime was a time when
humanism was rediscovered as a focus for human agency and inquiry after a long
period of neglect. The most recent interest in ‘user centered’, ‘customer
centered’, and ‘human centered design’ (IDEO et. al.) is just a faint echo of
those earlier periods of human centered literature, art, and engineering etc.
The recent emergence of interests in ‘(something) centered design’ is an
opportune time to look more closely at what the intentions of such centering of
design activities are. Additionally, it is a good time to think about what may
be desirable additions to such centering strategies in the future.
There are several frames of reference for depicting design
centering activities nowadays that are often treated as indistinguishable from
one another (see fig. 1 below) when not oppositional. But it is more helpful to
see each approach as uniquely fitting the intentions of the designers involved,
and the contexts and the environments of their designing behavior.
fig. 1 approaches to centered design
At present, some of these approaches are being used with
‘success’—that is success as defined or assumed for each strategy. But the
world is becoming more complex and people’s expectations for dealing with complexity
in competent and beneficial ways grows as well. Traditional centering
approaches to designing, which are presently the norm, need to be augmented by
approaches that better fit the complexities of rapidly changing realities and the
growing expectations for better, more sustainable and desirable designed
outcomes.
Normative centering
approaches to design:
‘Artifact
centered’ design is well developed having been established and expanded as
a result of the consumer societies that have grown over past centuries because
of advances in the practical arts, applied sciences, and engineering—including
the industrial revolution. The focus here is on instrumental objects and
organizational systems that provide functional assistance to utilitarian
systems and individual enterprise. The Anthropocene Age is the result in great
measure of this focus.
‘Human
Centered’ (e.g. ‘consumer centric’) design has grown exponentially over the
past few decades providing consumables, technologies and services to
customers. These products and services are designed to ‘fit’ people
ergonomically including social ergonomics. They are also expected to be
transitory due to progress or changes in taste. They are meant to appeal to
people and are not valued on their own.
Nascent centering
approaches to design:
‘Human’
Centered design focuses on the self-organization of an individual’s growth
and development. The focus results in well-rounded humans in general and in
competent professionals (e.g. designers) in particular. This focus—not the same
as the selfie centered focus so
popular nowadays—is on attending to self-interests and self-improvement.
Self-awareness and introspection are the primary instrumental means for action
at the heart of this centering approach. The ‘design of a life’ and concomitant
skills and abilities is exemplary of this approach to centering design.
‘Human-Centered’ design focuses on the creation of ties or
bonds between and among people in social systems and social networks. The focus
here is on the design and operationalization of ‘rules of relationship’ or protocols
between or among individuals. Synergies and emergent properties are the
consequences of these systemic interactions.
‘Purpose
Centered’ design focuses on intentionally determining and setting the
directions and outcomes of design cohorts working within the boundaries of their
social contexts and environments.
‘Life
Centered’ design centers on the creation and maintenance of emergent,
essential properties for living systems made viable and whole. It is the basis
of intentional evolution made possible by the freedom to steer change rather
than merely react to change.
Where to locate the locus of centered design is the key
question. Centering should not be positioned by only looking ‘at’ situations or
things. Centered design is most effectual when applied at the conjunctions of constituent
elements or parts of complex systems and assemblies. The loci for effective designing
lie ‘in-between’ (see fig. 2) where
relationships, links and connections occur.
fig. 2 conjunctions ‘In-between’
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