This is a great post from a very good blog site. It links to a video interview of C. West Churchman when he was visiting Umea University in Sweden.
PROSPECTUS Center for Advanced Systemic Designing Introduction Our futures can be approached in four ways: 1) drifting—adapting to whatever happens, 2) colliding—reacting and enduring, 3) retreating—backing away from undesirable states or conditions, or 4) advancing—navigating into desirable states-of-affairs. The norm nowadays is to drift, collide or retreat into the future. The fourth approach, the proactive approach, is the more apt response given the complex challenges and rising expectations that are the new norm for the foreseeable future. The fourth approach depends on the agency of individuals who have the capacity to handle the challenge of securing desired outcomes in indeterminate situations on behalf of concomitant stakeholders and clients. They achieve this by serving—design agency—as members of design teams and design cohorts. These systemic designers are skilled polymaths who have the ability to create assemblies of essential elements into coherent whole system