Healthcare is in crisis in many parts of the world. Design as a strategy for creative, innovative and intentional change is gaining attention from leadership in healthcare. An example is an event in Australia that approaches healthcare design as an opportunity for healthcare and related professionals to take on the role of designer in order to transform their organizations into design competent organizations able to design healthcare systems.
Horst Rittel is one of the seminal residents in my 'Berkeley Bubble'. Recently a friend and colleague sent me an article about ‘double-wickedproblems’ . I have become ever more aware of the increasing number of references to ‘wicked problems’ in all forms of media that seem to have missed Rittel’s deeper insights . This brought up the concern I have about the use and miss-use of the term ‘wicked problem’. The term ‘wicked problem’, first introduced by Rittel in West Churchman’s seminars at Berkeley, was in reference to his conceptualization of the impossible challenge of dealing with significant social issues using traditional, rational, ‘problem solving’ methods. In most cases what are miss-diangnosed as ‘wicked problems’ are actually complex or complicated problems that can be simplified or broken into smaller 'tame' problems allowing for a straight forward 'problem solving' approach to be taken. This approach is believed by many to be capable