30 years ago I wrote an article that has remained one of the most enduring of all my writings. reference Nelson, H.G. (1994), The Necessity of Being “Un-Disciplined” and “Out of Control” : Design Action and Systems Thinking. Performance Improvement Quarterly, 7: 22-29. https://doi.org/10.1111/j.1937-8327.1994.tb00634.x [30 years later, we (RSD 13) asked Harold Nelson to revisit this article, written and published in Performance Improvement Quarterly in 1994—30 years ago. Eds.] Original abstract This paper introduces design, integrated with systems thinking, as a necessary if not sufficient means for meeting the challenge of how to create or recreate organizations and institutions that better serve the needs and desires of clients, customers, and stakeholders in a rapidly changing world. Design is a dramatically different way of moving conceptual thinking into concrete action as contrasted to the scientific or artistic traditions which are primarily designed to describe or explain th
search & research — setting & maintaining a course of action for organizations, institutions & agencies
Accidental Vagrant Substack: search & research - design inquiry https://hnelson.substack.com/p/search-and-research?r=asq7d