'sketch-note feedback' from keynote

This is a sketch-note done of a recent keynote of mine. It is an invaluable form of feedback for a presenter. It shows what someone else heard from the presentation, how topics were related and what concepts were foreground and what were background — all from the perspective of an attentive listener. This is an invaluable service. Much more valuable than just a transcript of critical reviews.

The sketch-note author in this instance is Manisha Laroia — Thank you Manisha.

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Design, Wicked Problems & Throwness

Horst Rittel is one of the seminal residents in my 'Berkeley Bubble'. Recently a friend and colleague sent me an article about ‘double-wickedproblems’ . I have become ever more aware of the increasing number of references to ‘wicked problems’ in all forms of media that seem to have missed Rittel’s deeper insights . This brought up the concern I have about the use and miss-use of the term ‘wicked problem’. The term ‘wicked problem’, first introduced by Rittel in West Churchman’s seminars at Berkeley, was in reference to his conceptualization of the impossible challenge of dealing with significant social issues using traditional, rational, ‘problem solving’ methods. In most cases what are miss-diangnosed as ‘wicked problems’ are actually complex or complicated problems that can be simplified or broken into smaller 'tame' problems allowing for a straight forward 'problem solving' approach to be taken. This approach is believed by many to be capable...

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